UK first QR Code bus tickets

Introduction

Public transport users expect convenience, speed, and real-time information at their fingertips. Reading Buses wanted to enhance their passenger experience by offering a seamless, app-based ticketing system—one that not only allowed users to purchase tickets but also improved journey planning.

We developed a cutting-edge mobile app that introduced live QR code ticketing, making it the first of its kind to integrate real-time, scannable QR codes for boarding. The app also provided live bus tracking, real-time departures, and interactive route maps, helping passengers navigate their journeys with ease.

The Challenge

Reading Buses needed an app that could:

• Enable mobile ticketing with secure, real-time QR codes that refresh dynamically.
• Allow passengers to purchase and store tickets digitally, eliminating the need for paper tickets.
• Provide live bus tracking on a map so users could see exactly where their bus was.
• Show real-time departure information to improve journey planning.
• Offer interactive route maps, helping passengers easily find their best transport options.

Our Solution

We developed an intuitive Reading Buses app with key features, including:

Live QR Code Ticketing – Passengers could purchase and display dynamically generated QR codes that refreshed in real-time and could be scanned upon boarding.

Mobile Ticketing System – Users could securely buy, store, and manage bus tickets within the app.

Live Bus Tracking – A real-time map showed the exact locations of buses, reducing uncertainty and wait times.

Real-Time Departures – Users could check upcoming departures, ensuring they never missed a bus.

Interactive Route Maps – Passengers could explore routes, plan their journeys, and get up-to-date travel information.

The Outcome

The Reading Buses app transformed the passenger experience by offering:

Faster boarding with instant QR code scanning.
More convenience through mobile ticketing and journey planning.
Better reliability with real-time tracking and live departures.
Increased efficiency for both passengers and Reading Buses.

By developing the UK’s first bus app with live QR code ticketing, we helped Reading Buses lead the way in digital innovation for public transport.